Storage and processing of personal data

Each time a user accesses a page from our offerings, and every time a file is accessed, access data about this process is stored in a log file on our server and is anonymised. This process automatically deletes the personal reference of the data immediately.

Each record essentially consists of:

  • the page from which the file was requested
  • the name of the file
  • the date and time of the request
  • the IP address of the computer from which the request originated
  • the volume of data transferred
  • the access status (file transferred, file not found, etc.)
  • a description of the type of web browser used

These anonymised, stored data are evaluated solely for statistical purposes.

Where the possibility exists on our websites to enter personal or business data (email addresses, names, addresses), the disclosure of these data by the user is always on an expressly voluntary basis and solely to fulfil the desired purpose. The data are processed strictly according to the legal regulations. Naturally, mandatory information is marked as such.

Your personal details are processed and stored solely for the fulfilment of our own business purposes (Article 6 (1) (b) & (f) GDPR). Your data will be treated confidentially and will not be passed on to third parties without authorisation.

The personalised correlation of the use of our websites to specific individuals will only take place after prior consent has been given (see below).

HARTING uses third parties as service providers to process data, including personal data, for its own business purposes. These include Cloud providers, service providers for the analysis of activity, and web analytics services. Further description of these services can be found in the text below.

On request, you can always obtain information about the type and extent of personal data stored about you. In addition, in accordance with statutory provisions, you have the right to correct, block and erase this personal data.

Responsible contact person

The responsible body for the processing of data collected on this website and with respect to the use of the online store is:
HARTING Stiftung & Co KG, Marienwerderstraße 3, 32339 Espelkamp
Phone: 05772/47-0; Email: info(at)

The contact person at HARTING is:

Herr Dr. Laker, HARTING Stiftung & Co KG, Marienwerderstraße 3, 32339 Espelkamp
Tel.: +49 5772 47848, E-Mail: datasecurity_de(at), Dipl.-Ing. Jörg Hagen, Königstraße 50a, 30175 Hannover
Tel.: +49 5108 9090112, E-Mail: hagen(at)
Tracking mechanisms

The purpose of tracking mechanisms is to allow the operator of a website to monitor – and in some cases control – online marketing measures with reference to their efficacy. Commonly used synonyms for the term ‘tracking’ include ‘web controlling’, ‘web analysis’ and ‘traffic analysis’. Tracking encompasses success monitoring, control and efficiency analysis of a website and the online marketing measures it uses.

Measures used for tracking purposes generally examine where a website’s visitors come from, their behaviour and actions on the platform as well as, in some circumstances, what they do after leaving the page. There are essentially two different methods used to carry out tracking.
HARTING uses tracking mechanisms to measure and analyse its reach and personalise its web content. If you are a registered user and are also signed in, HARTING will also use tracking mechanisms for profiling purposes.


We use so-called cookies on our website. These are essentially small text files that are saved on the computer, tablet or smartphone used by the visitor, and which enable analysis of the visitor’s use of the website. HARTING uses cookies, for example, to identify users’ preferences and design the site as well as possible in response to this.

Using cookies enables us to make it easier to navigate a website and also offers a high degree of user-friendliness. Moreover, cookies help us to identify particularly popular areas of our website. They make it possible to collect information regarding a specific period of time and identify the visitor’s computer. We use permanent cookies to improve user guidance and provide personalised content. We also use so-called session cookies, which are automatically deleted when you close your browser. You can configure your browser so that it informs you when cookies are placed, thereby making the use of cookies transparent for you.

We use five different categories of cookies on our website:

  • required cookies
  • performance cookies
  • functionality cookies
  • ersonalisation cookies

Required cookies: These cookies are required for you to be able to move around the website and use specific functions. For instance, when products are placed in an online shopping basket, these cookies allow the user the leave the website and still be able to access the products in the shopping basket on their return.

Performance cookies:
These cookies collect information on how visitors use a website: for example, which pages they access most frequently, and whether they receive error messages from websites. These cookies do not collect any data by which visitors could be personally identified. All information collected with the help of these cookies is anonymous and is exclusively used to improve the website’s functionality and services. We therefore use performance cookies to generate statistics on how our website is used and to see how effective our marketing campaigns are.

Functionality cookies: These cookies make it possible to provide the services you request, e.g. when you wish to view a video. Functionality cookies also make it possible to retain any settings you configure on the website (e.g. location). These cookies cannot track you when you browse other websites and cannot identify where you have surfed on the Internet outside of our website. Without these cookies, we would be unable to provide certain services or functions on request.

Personalisation cookies: We use personalisation cookies to recognise you when you return to our website, to personalise content for you and also to save your settings (such as your preferred language).

Preventing cookies from being stored: Generally speaking, you can prevent cookies from being stored on your hard drive by selecting ‘Block all cookies’ in your browser settings. Alternatively, you can also configure your browser so that it asks for your consent before a cookie is set. You can also delete cookies once they have been set. To find out precisely how this works in your specific case, consult your browser’s help pages.

Please note: If you completely block cookies from being used in the settings of the web browser you use, you will be unable to use certain functionalities of our website or will be restricted in doing so.
In the event that you automatically delete your cookies due to the configurations you make, opt-out cookies may need to be reactivated.

You can find further information on the cookies we use in our Cookie Policy.


If you would like to use myHARTING, you must register by giving your email address (user name), a password of your choosing, the company name, company address, the country, language, surname and mode of address — any further details requested are not mandatory but can be supplied by you as additional information. HARTING uses the so-called double opt-in procedure for the registration, i.e. your registration will only be completed if you have already confirmed your registration via a confirmation email sent to you for this purpose by clicking on the link contained in it. If we do not receive your confirmation within 24 hours, your registration will be automatically deleted from our database. It is mandatory to provide the data specified above, while all other information can be provided voluntarily through the use of our portal.

If you use myHARTING, we will store the data we require from you to provide this service until you deactivate your access. We will also store the details which you provide voluntarily for as long as you use myHARTING. You can view all your details in the protected customer area and if so desired, you can have them changed or deleted by HARTING. The legal basis is provided by Art. 6 (1)(a, f) GDPR.

To prevent unauthorized access to your personal data by third parties, the connection is encrypted by means of TLS technology.

Matomo Analytics

Description and scope of data processing: This website uses the open source web analytics service Matomo (formerly PIWIK). Matomo uses cookies, which permit an analysis of the use you make of the website. The information generated by the cookie about the use of this website is stored on our server.

Purpose and scope of data processing: When you visit our website, data about your visit are stored by us. Specifically, the following information is saved: the page title, the search term visitors used to reach the page, the search engines, the page URL, the number of pages visited, the visitor's location, the provider, the browser, the operating system, the browser plugins, the times of the visit, the visit duration, the entry and exit pages, the downloads, as well as the referring websites. We use the information obtained solely for statistical purposes and to improve the website and the server. Our website uses Matomo with the "AnonymizeIP" extension. As a result, IP addresses are processed in shortened form, which prevents the direct identification of persons. The IP address transmitted by Matomo from your browser will not be merged with other data collected by us. No transfer to third parties takes place.

You can prevent the creation of anonymous usage profiles by Matomo at any time. The following options are available to do so:

  • You can prevent the storage of the cookies used to create a profile by using the appropriate setting in your browser software. However, we point out that in this case you may not be able to fully use all the functionality of this website.
  • Depending on the browser used, you have the option of installing a browser plug-in that prevents tracking. Simply install the browser plug-in available there.

Usage-based and/or personalised offers

Our services and offerings are intended to be as useful and interesting as possible to our users. Therefore, as far as possible we present offers and product recommendations that match their personal interests (usage-based and/or personalised offers). We use cookies and other technologies to collect this information.

Usage-based online advertising: Our website, or the linking site from which a user originates, anonymously collects and processes the usage behaviour of a visitor. This benefits the user since the advertisement that is generated matches certain interests, and fewer, broadly-based, random advertisements are displayed. A cookie is stored on the user's computer to record usage behaviour.

The information collected includes e.g. information about activity on this website (e.g., surfing behaviour, visited subpages of the internet site). All usage data are stored using a pseudonym, and as a result it is effectively impossible to personally identify visitors. For the data collection to deliver usage-based online advertising, we use the following tool:


Data privacy information of the provider

Ability to Opt Out
Set Opt-Out Cookie

Visit for more information about cookies and individual providers. There, you can also opt out of usage-based online advertising by using one or more tools.

Personalised offers: We also use these technologies to recognise returning users. Personalised offers are based on the analysis of the buying behaviour as well as the use of our electronic media by the respective visitor.

Specifically, we use the following information to tailor advertising to you and your interests:

  • Data contained in the customer account and data that you provide us with when completing purchases (master data)
  • Data about past or future purchases you have made from HARTING (transaction data) and information derived therefrom (e.g., which products you prefer to buy or configure)
  • Information automatically generated when visiting our electronic media (website or app), including the date and time of the visit (usage data) and information derived therefrom (e.g., what content you view frequently)
  • Products that you have searched for or viewed in our electronic media

The analysis and evaluation of the above information enables us to send offers and product recommendations tailored to the interests of the user. Personalised offers can be sent by regular mail, when visiting our electronic media (website and app), or, if separate consent exists, by email or push notification.

Data security

Please note that the current state of technology cannot comprehensively guarantee the protection of personal data during transmission within the internet. Third parties may be technically able to illegally breach network security and to monitor email traffic. Please note in this context that the transmission of data via email is always unencrypted.

Retention period

HARTING stores personal data collected for business purposes as long as this is necessary for the business relationship and will subsequently delete the data. At the latest, a business need no longer exists when all claims that can follow from the business relationship are time-barred pursuant to general regulations. In the event of uncertainty, this is assumed to be 10 years after the last transaction. If HARTING has received personal data and no business transaction occurs, the data will be deleted at the latest after 3 years. Naturally, HARTING will also delete the data if there is no business purpose or a business purpose no longer exists and the user revokes his or her consent.

Right of access, right to rectification, right to information

You have the right at all times to access your stored personal data, as well as information regarding its origin, recipient and the purpose of its storage. Furthermore, you have the right to rectification and the right to deletion of your data (the ‘right to be forgotten’).

The following link additionally offer you the opportunity to access information on the collection of personal data by the HARTING Technology Group in accordance with Articles 13 & 14 of the EU General Data Protection Regulation:

Revocation of consent:

You can revoke your consent regarding use of your data at any time either in writing or electronically. The same applies if your personal data is processed in accordance with Art. 6 Para. 1 lit. e & f of the GDPR.

Revocation via email: datasecurity_de(at)

Revocation by mail: Dr. Laker, HARTING Stiftung & Co. KG, Marienwerderstraße 3, 32339 Espelkamp

In the event of your revocation of the storage and processing of your data, HARTING Stiftung & Co KG will be unable to provide certain services, e.g. participation in sweepstakes.

If you file this objection, we will no longer process your personal information unless we can establish compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing is for the purposes of the establishment, exercise or defence of legal claims.

Complaints body

You also have the right to submit complaints at any time to the respective supervisory authority for data privacy. To do so, please contact the State Commissioner for Data Protection and Freedom of Information for North Rhine-Westphalia, Kavalleriestrasse 2-4, 40213 Düsseldorf, Germany – Postal address: Landesbeauftragte für Datenschutz und Informationsfreiheit NRW, PO Box 20 04 44, 40102 Düsseldorf, Germany.

Validity of the Privacy Policy

We reserve the right to change or amend this Privacy Policy from time to time. This policy was last changed on August 30, 2018.